Data protection is not a marketing slogan at CKB88 — it is a daily practice we take seriously
All personal and financial information you submit to CKB88 is protected with 256-bit SSL encryption — the same technology used by leading Malaysian banks such as Maybank and CIMB. Your data cannot be read by anyone while in transit.
CKB88 member data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only staff with specifically granted authorisation may access member personal data, and every access is logged for audit purposes.
CKB88 enforces the principle of least privilege across all internal systems — meaning each staff member can only access the data they need to carry out their specific role. Two-factor authentication (2FA) is mandatory for all administrative access to member data.
CKB88 never sells, rents, or shares members' personal data with third parties for marketing or commercial purposes. Your data is only shared under the circumstances outlined in this Privacy Policy — and always with your consent or as required by applicable law.
CKB88 maintains a comprehensive Security Incident Response Plan. In the event of any incident involving member data, we are committed to notifying affected members within 72 hours and taking immediate steps to mitigate the impact.
The CKB88 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is strictly necessary, obtain your consent before certain types of processing, and give you full rights to control your personal data.
Important Note: By using the CKB88 platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of your agreement with CKB88 and should be read together with Terms & Conditions us.
CKB88 ("we", "platform") values the privacy of every member who uses our services at ckb88.click. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you register for and use our Sports Betting, Live Casino, lottery, and slots platform.
We are committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs how organisations process personal data in commercial transactions. Our goal is to be fully transparent about the data we collect and to give you meaningful control over your personal information.
This Privacy Policy takes effect on 1 July 2026 and supersedes all previous versions. If you have any questions after reading this document, please contact our Data Protection Officer at privacy@ckb88.click.
When you register for or use CKB88's services, we may collect the following information:
When you use the CKB88 platform, our systems automatically record:
| Data Type | Example Information | Requirements | Retention Period |
|---|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory | Duration of active account + 7 years |
| Contact | Phone number, email, address | Mandatory | Duration of active account + 5 years |
| Financial | Account number, transaction history | Mandatory | 7 years (legal requirement) |
| Technical | IP address, device type | Automatic | 90 days |
| Activity | Betting logs, play duration | Automatic | 2 years |
CKB88 uses your personal data only for legitimate purposes directly related to the provision of our services. The primary uses of your data are:
Minimum Use Principle: CKB88 only collects and uses the personal data strictly necessary for the stated purposes. We do not collect excessive data or use your data for unrelated purposes without your additional consent.
CKB88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, there are certain circumstances under which we may share your data with other parties:
We work with selected companies that help us deliver our services — such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX), live casino game providers, KYC verification firms, and technology infrastructure providers. All these service providers are contractually bound to protect your data and may only use it for purposes we direct.
CKB88 may disclose your personal data to Malaysian government authorities where required by law, court order, or to fulfil legitimate legal compliance obligations — including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
In the event of a merger, acquisition, or sale of CKB88 assets, member data may be transferred as part of the business transaction. You will be notified before your data becomes subject to a different privacy policy.
Phishing Alert: CKB88 will never ask for your password, PIN, or full financial details via email, SMS, or social media. If you receive such a request claiming to be from CKB88, it is a fraudulent attempt. Contact our customer support immediately.
The CKB88 platform uses cookies and similar technologies to enhance your experience, maintain the security of your login session, and analyse how the platform is used. Below are the types of cookies we use:
You can manage cookie settings through your web browser. Please note, however, that disabling certain cookies may affect the functionality and user experience of the CKB88 platform.
CKB88 members' personal data is stored primarily on servers located in the Asia region. In certain cases, data may be processed by service providers in other countries that have different data protection laws.
CKB88 ensures that any cross-border data transfers are carried out with adequate safeguards — whether through appropriate data transfer agreements, recognised contractual protection mechanisms, or by verifying that the recipient country provides an equivalent level of data protection.
Data retention periods are as specified in the table in Section 2. Once the retention period expires and there is no legal requirement to retain the data further, your personal data will be securely deleted or anonymised.
CKB88 continually invests in infrastructure security to protect your personal data. The technical and organisational measures we have in place include:
Important Note: While CKB88 takes all reasonable steps to protect your data, no digital security system is 100% impenetrable. We encourage you to play your part in keeping your account secure — use a strong password, enable 2FA, and never share your login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and CKB88's policies, you have the following rights regarding your personal data. To exercise any of these rights, contact our Data Protection Officer at privacy@ckb88.click. We will process your request within 21 business days.
The CKB88 platform is strictly for users aged 18 years and above. We do not knowingly collect, store, or process the personal data of individuals under the age of 18.
Should we discover that we have collected personal data from someone under 18 years of age, we will take immediate steps to delete that data and close the account in question. If you are a parent or guardian who believes your child has registered a CKB88 account while underage, please contact us immediately.
The CKB88 platform may contain links or integrations with third-party services — such as live casino game providers or payment platforms like Touch 'n Go and GrabPay. This Privacy Policy applies solely to the CKB88 platform and does not cover the privacy practices of those third parties.
We encourage you to read the Privacy Policy of every third-party platform you interact with, especially when making deposits or withdrawals. CKB88 is not responsible for the privacy practices of third parties that are outside our control.
With your consent at registration or through the communication preference settings in your account, CKB88 may send you marketing communications about the latest promotions, bonuses, and exclusive member offers. Examples of such communications include:
You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any promotional email, or by updating your notification settings in your CKB88 account. Unsubscribe requests will be processed within 5 business days.
CKB88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. The date of the most recent update will always be displayed at the top of this document.
For material changes — those that significantly affect your rights or the way we use your data — we will notify all registered members by email at least 14 days before the changes take effect. Continued use of the CKB88 platform after the effective date constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact CKB88's Data Protection Officer (DPO):
We will endeavour to resolve any privacy-related complaints within 21 business days of receipt. If you are not satisfied with our response, you have the right to escalate your complaint to the Personal Data Protection Commissioner of Malaysia, who is responsible for enforcing the PDPA 2010.
This version of the Privacy Policy takes effect on: 1 July 2026. This supersedes all previously published versions of the CKB88 Privacy Policy. In the event of any conflict between versions in other languages and this Malay version, the Malay version shall prevail.
Under Malaysia's PDPA, you have full rights over the personal data we hold about you
You have the right to request a copy of the personal data CKB88 holds about you. We will provide it in a readable format within 21 business days of receiving your request.
If the personal data CKB88 holds about you is inaccurate, incomplete, or out of date, you have the right to request a correction. You can update most profile information directly through your account settings.
You may request that CKB88 delete your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose. Such requests are subject to applicable legal data retention obligations.
You may opt out of having your data used for direct marketing purposes at any time — including CKB88 promotions via email, SMS, or in-app notifications — without affecting your right to continue using the platform.
In certain circumstances, you have the right to receive your personal data in a structured, machine-readable format, and to transfer it to another data controller where relevant and technically feasible.
If you believe CKB88 is processing your personal data unlawfully or in breach of Malaysia's PDPA, you have the right to lodge a complaint with us first, and if unsatisfied, to escalate it to the Personal Data Protection Commissioner of Malaysia.
We understand that trust is built on transparency and action — not just words. Register with CKB88 today, confident that your personal information is well protected, your bets are processed fairly, and your winnings are paid out promptly.
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